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Hilt operates the platform components in your account: it ships releases, applies updates, and monitors platform health. This page covers the supply chain behind those releases and the operational controls around them.

Software supply chain

Collector releases are distributed as versioned artifacts from Hilt-controlled storage:
  • Release artifacts. Each collector release ships as static Linux tarballs (one per architecture, aarch64 and x86_64) plus a matching multi-arch container image, published under a versioned path in Hilt’s release storage. See Release artifacts.
  • Static binaries. The Linux collector is a single static binary with no runtime dependencies and no kernel modules, which reduces the dependency surface on your hosts.
  • Airgapped bundle. For airgapped environments, an offline bundle ships the full artifact set plus a docker save-ed image, so nothing is fetched at runtime. See Networking and security.
  • macOS packaging. The macOS system extension is distributed as a signed .pkg installer approved through your MDM, and the managed Chrome extension is force-installed via enterprise policy. See macOS Collector.
Release tags follow vMAJOR.MINOR.PATCH. For checksum or signature verification of downloaded artifacts, contact your Hilt representative.

Updates and patching

The optional auto-update agent runs as a Kubernetes CronJob in your cluster. It polls the Hilt release registry, mirrors new images into your own registries, rolls out the update, verifies health after rollout, and reports status to a webhook you configure. Its scope is governed by a version policy (patch by default, or minor / any); major version jumps require explicit operator action unless you opt into any. See Auto-update agent.

Monitoring

Hilt monitors the health of platform components it operates (see the responsibility split in Getting Started). When the auto-update agent applies an update, it verifies platform health after each rollout and reports the result to your configured webhook, so update failures surface promptly.

Backups and disaster recovery

Platform state is held in managed cloud services (the dashboard database, the analytics database, and object storage), which provide native backup capabilities in your account. Recovery objectives (RPO and RTO) depend on your cloud configuration and agreement. Confirm the backup schedule and recovery targets for your deployment with your Hilt representative.

Logging

Because logs live in your account, you set their retention and can route them into your existing SIEM or log pipeline.

Change management

Platform upgrades follow the versioned release process above and run during maintenance windows you approve. The auto-update agent’s version policy gives you explicit control over which changes apply automatically and which require operator action, so no major change reaches the platform without a decision on your side. See Auto-update workflow.

Secure development

For details on Hilt’s secure development lifecycle, dependency scanning, code review practices, and penetration testing cadence, contact your Hilt representative. Materials that can be shared are available under NDA (see Compliance and legal).
Last modified on October 8, 2026