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Hilt deploys as a single-tenant platform inside your own cloud account. Collectors, the ingest endpoint, the streaming buffer, the analytics database, and the dashboard all run in infrastructure Hilt provisions in your account. No platform component is shared across customers, and no component is exposed to the public internet by default.

Deployment model

  • One tenant per account. Each customer receives a dedicated deployment in their own AWS account, GCP project, Azure subscription, or Ali Cloud account. There is no shared multi-tenant plane and no Hilt-side copy of your data.
  • Provisioned with Terraform. Hilt applies a Terraform configuration to create the platform infrastructure (compute, streaming, database, storage, and private networking) in the account you nominate.
  • You grant scoped access. You provide a target account with the agreed IAM (or RAM) permissions per the deployment guide. Hilt operates within that scope.
For cloud-specific provisioning and IAM detail, see the deployment guides: AWS, GCP, Azure, and Ali Cloud.

Components

A deployment is made up of these logical components, all inside your account:

Per-cloud services

The component roles above map to native managed services on each cloud. All variants keep traffic inside your account with no public internet exposure.

Network boundaries

  • Ingest. On AWS and Azure, collectors connect to a private link endpoint (PrivateLink / Private Link) in your account. On GCP v1, collectors reach {name}-ingest.hilt.ai over Certificate Manager HTTPS Gateways; see GCP. On Ali Cloud, collectors reach {name}-ingest.hilt.ai over HTTPS through the cluster ingress; see Ali Cloud.
  • No inbound internet. No platform component accepts inbound connections from the public internet.
  • Controlled outbound. Outbound internet access is used only where needed for container image pulls, and is configurable to use private registries.
  • Single collector destination. A collector has exactly one outbound destination: the ingest endpoint, over HTTPS on TCP/443. DNS resolves inside your VPC through a private zone, so no DNS query leaks to public resolvers.
For the collector’s outbound posture, airgapped operation, and privilege model, see Networking and security.

Data flow

Events travel one direction, from your hosts into your analytics store and dashboard, without leaving your account.
¹ “Private ALB” is AWS-specific; GCP, Azure, and Ali Cloud use Kubernetes ingress load balancers. The dotted path is the only route by which any data leaves your account, and — with approval enabled (the default) — nothing is transferred until you approve each export. See Data collection and handling for what flows through this pipeline and Anonymized data export for the export controls.
Service names vary by cloud (for example, the streaming buffer is MSK on AWS and in-cluster Kafka on GCP), but the data flow and trust boundary are identical: telemetry stays in your account.

Data residency

Telemetry does not leave your cloud account. Hilt does not receive, mirror, or hold out-of-band access to your events. The single exception is the anonymized data export, a core pipeline that transfers only anonymized statistical features after your review and approval.
Last modified on October 8, 2026